Refund policy

No Refunds, Returns, or Exchanges

All Step Sisters Walk products — including journals, sticker packs, apparel, digital downloads, coaching programs, and limited-run merchandise — are final sale.

 

Why we do not offer refunds

• Many items are printed on demand specifically for your order.

• Digital products are delivered instantly and cannot be “returned.”

• This policy allows our small business to keep pricing accessible and sustainable.

Damaged or Defective Items

Although we do not accept returns, we absolutely want you to love your purchase.

If your order arrives damaged, misprinted, or defective in any way, please email StepSistersWalk@gmail.com within 7 days of delivery.

Include:

1. Your name
2. Order number
3. Clear photos of the issue

We will work with our print partner to replace the item when applicable.

 

Non-Refundable Services

All coaching packages, workshops, and program fees are final sale and non-refundable.

If you have questions before purchasing, we’re always here to help.